FAQ

Why should I sell on Tailoring Lab?

Tailoring Lab is the leader in Indian e-commerce with maximum online reach and highest credibility. We are the strongest partner to take your products to customers all over India.

Can I offer both products and services on Tailoring Lab?

Currently, you can sell only products and not services on Tailoring Lab.

Who decides the price of the products?

As a seller, you will set the price of your products.

How and when will I get paid?

The payment will be made directly to your bank account through NEFT transactions. Tailoring Lab will settle your payments within 7-15 business days based on your seller tier.

When can I start selling?

After all the required documents have been verified and your seller profile is complete, you can start listing your products and start selling.

What is listing?

Listing a product refers to filling out all the necessary information and adding images of the product so that a customer can make an informed buying decision.

How many products do I need to list to start selling?

You are required to have a minimum of 1 listings to start selling on Tailoring Lab.

Will I get charged for listing products on Tailoring Lab?

No. Listing of products on Tailoring Lab is absolutely free. Tailoring Lab does not charge anything to you for listing your catalogue online. You only pay a small commission for what you sell.

Who takes care of the delivery of my products?

Our logistics partner will pick up the product from you and deliver it to the customer. All you need to do is keep it packed and ready for dispatch.

Who decides the price of the products?

As a seller, you will set the price of your products.

What are the fees charged?

The following deductions are made from the order item value:

  • Commission fee: A percentage of the order item value vary based on vertical/sub-category
  • Shipping fee (calculated on the basis of the product weight, shipping location and )
  • Collection fee: This will vary based on order item value and customer payment mode (Prepaid/Cash on Delivery)
  • Fixed fee: A slab wise Fixed fee. This vary based on Order item value
  • GST (applicable on all of the above components)

What is Commission fee and how much commission is charged?

Commission fee is a certain percentage of the order item value of your product. It differs across categories and vertical/sub-categories.

How and when do I get paid?

All payments are made through NEFT transactions (online banking). The payment is made directly to your bank account within the next 7-15 business days from the date of order dispatch. It’s 7 business days for Gold Sellers, 10 business days for Silver Sellers and 15 business days for Bronze sellers.