Terms & Conditions Of Tailoring Lab Designs
At Tailoring Lab Designs, we try our best to create a space where you can explore and shop for all your favorite things in a safe and secure environment. So, we've created our terms of service keeping you in mind... no matter where in the world you may be.
This User Agreement contains rules and regulations, policies and terms and conditions and agreement applicable to any person who may access or use tailoringlabdesigns.com, including any sub domains, web pages or extension of tailoringlabdesigns.com and you hereby agree and acknowledge to be bound by the terms of this User Agreement.
Tailoring Lab Designs (Henceforth referred to as "Company") reserves the right to change this Website and/or alter the terms and conditions of this User Agreement at any time and retains the right to deny access to anyone who the Company believes has violated the provisions of this User Agreement. You are advised that any amendment to the User Agreement or rules and policies incorporated herein by reference will only be notified on the Website on publicly accessible links and you agree by accessing, browsing or using this website that this constitutes sufficient notice for all purposes against you. The revised version/ terms shall be effective from the time that the Company posts the same on the Website. [In the event, that the User Agreement includes a substantial change, the Company will provide 30 days’ prior notice of such substantial change by posting the same on the Website and also at the email address provided by the User to the Company. For the purposes of this User Agreement, 'substantial change' means a change to the terms of this User Agreement that reduces your rights or increases your responsibilities.]
By impliedly or expressly accepting this User Agreement, You also accept and agree to be bound by Tailoring Lab Designs Rules and Policies for Buyers as provided from time to time in the Buyers Policy
Eligibility of membership:
Use of the Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Website. If you are a minor i.e. under the age of 18 years, you shall not register as a User of the Tailoring Lab Designs website and shall not transact on or use the website. As a minor if you wish to use or transact on website, such use or transaction may be made by your legal guardian or parents on the Website. Tailoring Lab Designs reserves the right to terminate your membership and / or refuse to provide you with access to the Website if it is brought to Tailoring Lab Designs notice or if it is discovered that you are under the age of 18 years.
Your Account and Registration Obligations:
You agree to keep yourself updated with all data, information and communication pertaining to you made available on the Website by the Company. You further agree that your use of the Website or provision of any data or information including any correspondence (by email or otherwise) to or by the Company is through electronic records and you consent to receive communication from the Company via electronic records which will be deemed adequate service of notice/ electronic record.
While Tailoring Lab Designs strives to provide accurate product and pricing information, pricing or typographical errors may occur. Tailoring Lab Designs cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Tailoring Lab Designs shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is miss-priced, Tailoring Lab Designs may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and Tailoring Lab Designs will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that Tailoring Lab Designs accepts your order the same shall be debited to your credit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to Tailoring Lab Designs dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit card account.
We strive to provide you with the best prices. However, sometimes a price online does not match the price in a store. In our effort to be the lowest price provider in your particular geographic region, store pricing may sometimes differ from online prices. Prices and availability are subject to change without notice.
Cancellation By Tailoring Lab Designs:
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verification or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your credit card has been charged, the said amount will be reversed back in your Card Account.
Credit Card Details:
You agree, understand and confirm that the credit card details provided by you for availing of services on Tailoring Lab Designs will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details when making payment on Tailoring Lab Designs. Your credit card information never reaches Tailoring Lab Designs, we just get pass, hold or fail message from our payment gateways. The said information will not be utilized and shared by our payment gateways or Tailoring Lab Designs with any of the third parties unless required for fraud verification or by law, regulation or court order. Tailoring Lab Designs will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to ‘prove otherwise’ shall be exclusively on you.
Tailoring Lab Designs reserves the right to recover the cost of goods, collection charges and lawyers’ fees from persons using the Site fraudulently Tailoring Lab Designs reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the pre-set limit mutually agreed by us with our acquiring bank from time to time.
User Account, Password, and Security:
You will receive a password and account designation upon completing the Website’s registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify tailoringlabdesigns.com of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Tailoringlabdesigns.com cannot and will not be liable for any loss or damage arising from your failure to comply with this Section 2.
Tailoring Lab Designs provides a number of Internet-based services through the Web Site (all such services, collectively, the “Service”). One such service enables users to purchase original merchandise such as clothing, footwear and accessories from various fashion and lifestyle brands. (Collectively, “Products”). Upon placing an order, Tailoring Lab Designs shall ship the product to you and be entitled to its payment for the Services.
Compliance with Laws:
Buyer shall comply with all the applicable laws (including without limitation Foreign Exchange Management Act, 1999 and the rules made and notifications issued there under and the Exchange Control Manual as may be issued by Reserve Bank of India from time to time, Customs Act, Information and Technology Act, 2000 as amended by the Information Technology (Amendment) Act 2008, Prevention of Money Laundering Act, 2002 and the rules made there under, Foreign Contribution Regulation Act, 1976 and the rules made there under, Income Tax Act, 1961 and the rules made there under, Export Import Policy of government of India) applicable to them respectively for using Payment Facility and Tailoring Lab Designs Website.
You understand and agree that the Company and the Website merely provide hosting services to its Users who access the Website for purchase of unique Indian products (that are permitted to be bought under applicable law). All items advertised and/or listed on the Website and the contents therein are advertised and listed by Users and are third party purchasers as the case may be. You also give permission to the Website and the Company to store details and records of your usage of the Website indefinitely. However, this does not constitute any obligation on the part of the Company or the Website to do so.
Currently the membership on the Website is free and the Company does not levy any charges/fees for browsing or buying on the Website. However, for the purposes of listing any item on the Website to be sold or availing other services provided by the Company through the Website such as packing, warehousing, courier etc.. The Company reserves the right to introduce new services or modify the existing services provided on the Website. Additionally, the Company at its sole discretion may introduce fees for the new services provided or amend/ introduce fees for the existing services, as the case may be. Changes to the User Agreement or any of the rules and policies of the Company shall be posted on the Website and such changes shall automatically become effective immediately after they are posted on the Website.
All fees/ charges shall be quoted in Indian Rupees and shall be payable to Tailoring Lab Designs within such time as specified in the invoice. You are responsible for paying all charges/ fees associated with the use of the Website and shall be liable to pay any and all applicable taxes, charges, cesses etc. which may be levied. In case of any non- payment, the Company reserves the right to issue a warning or temporarily/ indefinitely suspend or terminate your membership with the Website and disallow access to the Website. The Company also reserves the right to take any legal action against you in case of any non- payment of charges/fees to the Company.
If you purchase anything on the Website, you agree to also comply with the terms and conditions set out in the Policy for Buyers incorporated herein by reference.
You agree that the Company may appoint any third party service provider, including but not restricted to one or more of the Company’s affiliate to provide backend operations and support as instructed by the Company from time to time including but not limited to collection, processing and remittance of the Transaction Price using the existing authorized banking infrastructure to provide enabling support facility for collection and remittance of payment including but not limited to the Logistics Partner.
The Company neither originates nor transmits any communication/ information on behalf of any User nor does it modify the contents of any communication transmitted. The Company has no control over third parties and contents generated by the Users on the Website.
Any information provided by you to the Company or submit on the Website or provide or display to other Users of the Website in the registration, buying , in the feedback area or through any e-mail communication is solely your responsibility and the Company or the Website merely is a platform where such information is distributed, published, displayed or used by Users. The Company or the Website is not liable for accuracy, appropriateness or legality of such information.
Tailoring Lab Designs will allow the user to buy products using the following forms of payments:
>> Credit Cards
>> Internet Banking
>> Debit Cards
>> Cash on Delivery (COD)
>> Any other mode of payment, as may be decided and made available on the Website.
Please note that payment can be made only in India Rupees and all the above payment instruments must have been issued by entities operating in India and subject to Indian regulations.
Payment made by credit card or any other mode as mentioned above should be received by us on time. If for any reason we do not receive payment from the credit card issuer or any agent involved in any of the above payment modes, You agree that you shall pay all amounts due upon demand by us.
30 Days Replacement Guarantee:
The 30 Day Replacement Guarantee seeks to assist Buyers who receive any defective product from our end. If at the time of delivery and/or within 30 days from the date of delivery of the product/s, if any defect is found, then the buyer of the product/s can ask for replacement of the product/s from Tailoring Lab Designs subject to the following terms and conditions:
- Notify any defects in the product/s at the time of delivery of the product/s and/or within 30 days from the date of delivery and the same product/s will be replaced in return of the defective product/s.
- Replacement can be for the entire product/s or part/s of the product subject to availability of the same with us.
Following products shall not be eligible for return or replacement:
- Damages due to misuse of product;
- Incidental damage due to malfunctioning of product;
- Any consumable item which has been used;
- Any damage/defect which are not covered under the manufacturer’s warranty
- Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, and all other items originally included with the product/s delivered;
- Jewelery which is 'made to order' on customer’s request
On Clothing, Jewelery, We (Tailoring Lab Designs) accept 30 day exchange subject to the following conditions:
Clothes are not used (other than for trial), altered, washed, soiled or damaged in any way.
Original tags and packaging should be intact. For items that come in branded packaging, the box should be undamaged.
'Made to order' jewelery, clothing freebies are not covered under the return policy.
Damaged or defective clothing and footwear products are meanwhile covered by the 30 Day Replacement Guarantee.
If Tailoring Lab Designs has suspicion or knowledge, that any of its buyers are involved in any activity that is intended to provide claims or information that is false, misleading or not genuine, then Tailoring Lab Designs may while reserving its rights to initiate civil and/or criminal proceedings against member may also at its sole discretion suspend, block, restrict, cancel the Display Name of such buyer and /or disqualify that user and any related users from availing protection through this program.
Tailoring Lab Designs reserves its right to initiate civil and/or criminal proceedings against a user who, files a invalid and/or false claims or provides false, incomplete, or misleading information. In addition to the legal proceedings as aforesaid, Tailoring Lab Designs may at its sole discretion suspend, block, restrict, cancel the Display Name [and its related Display Names] of such user and/or disqualify that user and any related users from availing protection through this program. Any people who, knowingly and with intent to injure, defraud or deceive, files a Fraudulent Complaint containing false, incomplete, or misleading information may be guilty of a criminal offense and will be prosecuted to the fullest extent of the law.
Trade Mark & Copyrights:
Tailoring Lab Designs and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Site. Access to this Site does not confer and shall not be considered as conferring upon anyone any license under any of Tailoring Lab Designs or any third party’s intellectual property rights. All rights, including copyright, in this website are owned by or licensed to Tailoring Lab Designs or third party suppliers. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Tailoring Lab Designs. You cannot modify, distribute or re-post anything on this website for any purpose.
The Tailoring Lab Designs names and logos and all related product and service and Tailoring Lab Designs slogans are the trademarks or service marks of Tailoring Lab Designs. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo or mark in any manner.
All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software. All software used on this Site is the property of Tailoring Lab Designs or its suppliers and protected by Indian and international copyright laws. The Contents and software on this Site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Site is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks and/or other intellectual property owned, controlled or licensed by Tailoring Lab Designs, one of its affiliates or by third parties who have licensed their materials to Tailoring Lab Designs and are protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Site is the exclusive property of Tailoring Lab Designs and is also protected by Indian and international copyright laws.
Limited liability of the Company:
Tailoring Lab Designs will make a maximum of three attempts to deliver your order. In case the customer is not reachable or does not accept delivery of products in these attempts Tailoring Lab Designs reserves the right to cancel the order(s) at its discretion.
An estimated delivery time is displayed on the Order Summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location.
Sometimes, delivery may take longer due to
- bad weather
- flight delays
- political disruptions
- other unforeseen circumstances
In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for such updates.
Also, we will not be able to compensate for any mental agony caused due to delay in delivery. The customer can cancel the order at any moment of time even if the delivery time exceeds the expected delivery time. If it is a prepaid order, the customer will be refunded back in the account as soon as the order is successfully canceled.
"The Buyer agrees that the title to the goods is transferred to the buyer at the time of placing the Order and dispatch confirmation thereof irrespective of Shipping of Goods and COD which are to be done in due course being a separate chargeable facility"
Tailoring Lab Designs will accept Return or Exchange only if the following conditions are met.
- Return/Exchange should be initiated within 15 days of order delivery. Please take note that this is applicable to all products purchased on or after 10th April, 2015.
- The tags on the product should be intact.
- The product should be unwashed, unused and in an undamaged condition.
- The item needs to be returned along with the original packaging.
In case of exchange request placed by the customer, the exchange will be done on special price of the item(s) not on MRP.
These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at New Delhi.
You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for you or logging onto a server or an account which you are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, “flooding,” “spamming,” “mail bombing” or “crashing;” (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. Tailoring Lab Designs will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from Tailoring Lab Designs on this Site and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer).
Email Abuse & Threat Policy:
Private communication, including email correspondence, is not regulated by Tailoring Lab Designs. Tailoring Lab Designs encourages its Users to be professional, courteous and respectful when communicating by email.
However, Tailoring Lab Designs will investigate and can take action on certain types of unwanted emails that violate Tailoring Lab Designs policies.
Threats of Bodily Harm – Tailoring Lab Designs does not permit Users to send explicit threats of bodily harm.
Misuse of Tailoring Lab Designs System – Tailoring Lab Designs allows Users to facilitate transactions through the Tailoring Lab Designs system, but will investigate any misuse of this service.
Spoof (Fake) email – Tailoring Lab Designs will never ask you to provide sensitive information through email. In case you receive any spoof (fake) email, you are requested to report the same to us through ‘Contact Us’ tab.
Spam (Unsolicited Commercial email) – Tailoring Lab Designs spam policy applies only to unsolicited commercial messages sent by Tailoring Lab Designs Users. Tailoring Lab Designs Users are not allowed to send spam messages to other Users.
Offers to Buy or Sell Outside of Tailoring Lab Designs – Tailoring Lab Designs prohibits email offers to buy or sell listed products outside of the Tailoring Lab Designs Website. Offers of this nature are a potential fraud risk for both Buyers and Sellers.
Tailoring Lab Designs policy prohibits user-to-user threats of physical harm via any method including, phone, email and on Our public message boards.
Violations of this policy may result in a range of actions, including:
- Limits on account privileges
- Account suspension
- Cancellation of listings
- Loss of special status
Tailoring Lab Designs does not take responsibility or liability for the actions, products, content and services on the Website, which are linked to Affiliates and / or third party websites using Website’s APIs or otherwise. In addition, the Website may provide links to the third party websites of our affiliated companies and certain other businesses for which, Tailoring Lab Designs assumes no responsibility for examining or evaluating the products and services offered by them. Tailoring Lab Designs do not warrant the offerings of, any of these businesses or individuals or the content of such third party website(s). Tailoring Lab Designs does not endorse, in any way, any third party website(s) or content thereof.